Special Unit for Client Attention
If you have any questions, claims or clarifications regarding our products or services, we put at your disposal the Specialized User Service Unit, located at:
Address: Av. Paseo de la Reforma 342, floor 27th “New York Life Tower”. Col. Juárez C.P. 06600 Cuauhtémoc. CDMX.
Hours of operation: Monday to Friday from 9:00 to 13:30 hrs. and from 15:00 to 18:00 hrs.
Telephones and e-mail:
- CDMX 55 6722 8020
- Other states free of charge 55 6722 8020
une@shinhan.com, which correspond to the Head of the Specialized Unit and the Regional Manager.
Head of the SUCA: Armando Villaverde Flores
Regional Manager Monterrey: Hyungkyu Kim
Address:Av. R. Margain Zozaya 335, Valle del Campestre, 66265 San Pedro Garza García, Nuevo León.
Hours of Operation: Monday to Friday from 9:00 to 13:30 hrs. and from 15:00 to 18:00 hrs.
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Contact Us
Av. Paseo de la Reforma 342, floor 27th “New York Life Tower”. Col. Juárez C.P. 06600 Cuauhtémoc. CDMX.
Contact Shinhan: (55) 6722-8000
Inquiry CONDUSEF: 800 999 8080 y 55 53400999
