Special Unit for Client Attention
If you have any questions, claims or clarifications regarding our products or services, we put at your disposal the Specialized User Service Unit, located at:
Address: Avenida Paseo de la Reforma No. 250, Torre B, Piso 17, Colonia Juárez, Alcaldía Cuauhtémoc, Ciudad de México, C.P. 06600, between Havre and Nice streets, Corporativo Reforma Capital.
Hours of operation: Monday to Friday from 9:00 to 13:30 hrs. and from 15:00 to 18:00 hrs.
Telephones and e-mail:
- CDMX 55 6722 8020
- Other states free of charge 55 6722 8020
une@shinhan.com, which correspond to the Head of the Specialized Unit and the Regional Manager.
Head of the SUCA: Álvaro Rafael Pérez Abud
Regional Manager Monterrey: Hyungkyu Kim
Address: Avenida Lázaro Cárdenas 506, Piso 12, Colonia Antigua, Monterrey, Nuevo León, C.P. 64380, Between streets Veredas and Caracol, Condominio Vinkel.
Hours of Operation: Monday to Friday from 9:00 to 13:30 hrs. and from 15:00 to 18:00 hrs.
Corporate information
Financial Information
Remunerations System
Bylaws
Shareholders Resolutions
Risk Information
Contact
Av. P.º de la Reforma 250, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX
Contact Shinhan: (55) 6722-8000
Inquiry Condusef: 800 999 8080 y 55 53400999
